• Newmarket office closed due to flooding - Contact: 07 3622 1222
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At Mamre, we focus on providing the support you need to live the life you want. Our focus, during this confusing time, is on continuing our high-quality services to all families.

COVID-19 Update 


We are committed to the safety and wellbeing of our people, their families and our staff. We have made some changes to our services in response to the COVID-19 health situation. 

The services that we’ve been working on include all allied health services (occupational therapy and speech therapy), in-home and out-of-home support and supported independent living.  

We continue to update the way that we provide support and services in response to the latest government and health department recommendations regarding COVID-19. 

How we’re keeping everyone safe:

These are just a few of the actions we’ve taken to maximise the safety and health of all people in our community.  

  • All Mamre staff have completed the Department of Health infection control training 
  • Mamre has committed to paying all support workers if they need to quarantineself-isolate or miss a shift for COVID testing
  • We’re continuously sharing important messages with the team members including contact tracing alerts 
  • Mamre is following a COVID Safe Plan in the Newmarket office 
  • We have PPE, in the event of a confirmed or suspected case of COVID-19
  • Mamre has recommended all staff receive a flu vaccination and staff will be reimbursed for this cost
  • Reminding everyone to practice good hygiene. 

General Coronavirus Information


NDIS Resources


Hygiene & Infection Control Resources


  • Australian Department of Health – COVID-19 infection control 30-minute online training for health workers in all settings
  • NDIS Commission – Updates, training and resources for NDIS participants and providers
  • Disability Services Consulting – Free e-learning training best practice in infection prevention  

Emotional Support, Wellbeing and Mental Health


Navigating your supports 


Concerned about your/your supported persons plan? Contact your LAC or Planner or contact the NDIA on 1800 800 110

Prefer to meet with people remotely? Zoom is software that enables you to set up a virtual meeting and invite people.  Watch a tutorial on how to use Zoom.

Therapy options:

  • Online therapy (sometimes called telehealth) can be an effective way to ensure the continuation of your therapy supports. NDIS approve this method of delivery.  
  • Mamre’s Occupational Therapists and Speech Language Pathologist are all able to offer this service 
  • Ask your therapist to develop a home program for you to follow, write your upcoming NDIS summary of therapy report, create resources or training specific to you/your family member  
  • Some ideas are: develop an all about me book or video resource, develop training and information relating to communication, sensory processing, emotional regulation that can be shared with schools, day centres, support workers, anyone involved in supporting you / your family member into the future 
  • Do you have identified equipment or Assistive Technology needs that require an AT assessment?  See if your therapist can work with you on this. 
  • Do you have Level 1 and 2 AT in your plan – consult with your therapist about what items may support you 

Financial Hardship


Essential Items


  • Australian Government Department of Health – Home Medicine Services – Have your prescription delivered to your home
  • ih8cookingThree types of home cooking on offer.  A Full Cook will provide up to 25 individual serves (5 meals) or our Mini Cook you get a total of 15 individual serves (from 3 meals)!  All meals come with ingredient labels and reheating instructions. 

Do you have a question?


Mamre is staying on top of all the coronavirus information. If you have a question or need practical help, please email us at [email protected] or call 07 3622 1222.

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